英语投诉信范文10篇带翻译
感谢大家提供这个英语投诉信范文10篇带翻译问题集合,让我有机会和大家交流和分享。我将根据自己的理解和学习,为每个问题提供清晰而有条理的回答。
1.急需关于手机信号不好需要退货。的英语投诉信
2.急求一篇英文的投诉信,必须写到人物服务态度不好,需要他如何改错,紧急需要,没有中文范文,献上50分,
3.英语作文范例:投诉、批评、抱怨信
4.英文投诉信回复范文_客户投诉回复函范文
5.假设你是李华,你刚参加了某培训学校组织的“英语夏令营”活动,请根据以下内容,写一封投诉信。
6.用英语写一封投诉信(内容如下),要求按照投诉信的格式
急需关于手机信号不好需要退货。的英语投诉信
(转)
在当今商品经济时代,商品买卖活动非常普遍。在日常生活中,人们常会遇到对所购商品质量或售后服务不满意的情况,这时可以写投诉信(A Letter of Complaint )求得解决。投诉信与普通书信的格式基本相同。但要注意的是,写投诉信的目的是为了求得一个解决问题的办法而不是为了泄愤,因此写信时一定要注意态度诚恳、直截了当。
一般说来,一封投诉信应包括三个最基本的方面:
1.投诉内容。一般放在信的开头。常用的表达法有:
I am writing to you about... which I received/bought ...
I am going to complain about ...
I am sorry to have to return with this letter... which I received/bought...
2.投诉原因。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有:
When we checked..., we noticed...
When I took... out of the bag and examined... closely, I found...
When I unpacked... and tried to use it, it did not work.
3.希望得到的结果。常用的表达法有:
Please let me know what you intend to do in this matter.
I am returning... under separate post and look forward to receiving a full refund of...
In view of the inconvenience that this has caused, I feel you should...
我们来看看下面这篇范文:
15 March, 2003
Dear Sir,
I am writing to you about a typewriter I ordered from you on 13 March, 2003.
When I unpacked the machine and tried to use it, I found the backspace key didn't work. Looking it over, I also found the line space regulator has been cracked.
As you know, the machine is unconditionally guaranteed for a year. Since you have no service man in this city I am obliged to return it to you. I hope you can send me a new one within a few days.
Yours truly,
Wang Ping
这是一封要求调换打字机的信。作者首先说明了要投诉的商品是一台打字机。接着作者抱怨了打字机的质量问题:退格键坏了,行距调节器破裂。由于打字机是无条件保修一年,而本市又没有维修人员,作者最后要求调换产品。信中列举的质量问题符合实际,调换的理由充分,作者的态度诚恳,因而调换的要求是合理的。
(文/燕忠忙;英语辅导报大学二年级版03~04学年第32期;版权归英语辅导报社所有,独家网络合作伙伴新浪教育,未经许可,不得以任何形式进行转载。)
急求一篇英文的投诉信,必须写到人物服务态度不好,需要他如何改错,紧急需要,没有中文范文,献上50分,
必背模版句型
I am writing to make a complaint about...
我写信是为了投诉……
I am most reluctant to complain, but...
我非常不愿意投诉,但……
One annoying aspect of your service is...
你们的服务项目中一个令人不满的地方是……
I have been pleased with your services for years, but now I feel very disappointed.
多年来我一直很满意你们的服务,但现在我非常失望。
I would like to draw your attention to the problem/fault...
我想让您知道这个问题/错误……
I am writing to inform you that I find... unsatisfactory.
我写信是为了告诉你我发现……令人非常不满意。
I wish to express my dissatisfaction/disappointment about...
我想表达我对……的不满/失望。
It would be highly appreciated if you could...
如果你能……我将万分感谢。
I trust you will take my complaints seriously and...
我相信你会认真对待我的投诉,并且……
I hope you will give due attention to this matter.
希望对此事你能给予足够的重视。
I would like to get this matter settled by the end of this month.
我希望能在月底解决这事。
I could not be more satisfied if you can kindly...
如果你能……我将会非常满意。
I would appreciate it very much if you could...
如果你能……我将非常感谢。
亲爱的先生、女士:
我写此信是要就我2007年8月25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的。
Dear Sir or Madam,
I’m writing to complain about the recent purchase of a woolen sweater from your department store on Philip Street, on August 25, 2007.
我最近按照标签上的说明用冷水洗了这件羊毛衫,然而,当我将它从洗衣机里取出时,这件衣服却变形了,再也不合身了。
I recently washed the sweater in cool water, as per the instructions on the label. However, when I removed it from the machine, the garment was stretched out of shape and no longer fits.
我上周二(6月21日)打电话到店里,是与一位叫Morris先生的部门经理讲的,他电话里很是无礼,告知我说因为这件衣服是降价购买的,因此不能退换。对此,我深感不满,因为我多年来一直是贵店的忠实顾客,在此事件之前,从来没有过任何投诉。因此,我对受到如此待遇深感失望。
I phoned the store last Tuesday (June 21) and spoke to the department manager, a Mr. Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reduced price. I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints. I, therefore, feel disappointed to be treated in such a manner.
然而,我的要求并不高。如果你们能够给我退换一件,或者为我办理退费,怎么方便就怎么办,我都会非常满意的。
期盼收到您的答复。
您真诚的
Kenny Gao
I would, however, be perfectly satisfied if you would kindly replace the sweater or refund my money, whichever is more convenient.
I look forward to hearing from you soon.
Yours truly,
Kenny Gao
英语作文范例:投诉、批评、抱怨信
Dear boss, Thank you for reading my letter. Last Sunday is my classmate Mary's brithday.We went to your restaurant so as to celebrated Mary's brithday.But your restaurant was not good than I expected.We couldn't tolerate that restaurant at all.The service was really bad and the food was awful.The most unbearable was the hygiene of the restaurant was horrible,we felt very disgusting.We complained about the food , the hygiene and the the service to the waiter.But his attitude was very pride and he ignored us.It was really provoking! Finally ,the waiter drove us away.How dare he was! All of us were very angry.I am doubt that whether I would come to your restaurant or not. Yours, miya亲爱的老板
谢谢你看我的信。上星期我的同学玛丽生日,大家去你的餐厅庆祝.但那家餐厅比我想象中差.我们完全无法忍受这个餐厅.服务真的很差,食物很难吃.最让人无法忍受的是这家餐厅的卫生情况很吓人.我们感到非常的恶心.我们对员工投诉了餐厅的食物卫生以及服务.但是他的态度非常的傲慢并且无视我们.这真是太令人气愤!最后,我们还被侍应赶走了。他竟然敢这么做!我们都非常的生气.我很怀疑,我会不会再到你的餐厅吃饭. 米娅
英文投诉信回复范文_客户投诉回复函范文
英文投诉信模板
Dear ______,
①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).
⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Li Ming
英文投诉信范文
(Letters of Complaint)
例一
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15, 1998
General Computer Corporation
Engineering Department
P.O. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(Signature)
例二
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12, 2001
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
请采纳,祝您愉快
假设你是李华,你刚参加了某培训学校组织的“英语夏令营”活动,请根据以下内容,写一封投诉信。
怎么用英语来回复客户发来的投诉信,怎样写才比较合适?下面是我给大家整理了投诉信回复英文 范文 ,供大家参阅!
英文投诉信回复范文1
We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. Here is the solution........, if you disagree please do let us know and we will do our best to find the best solution for you. We thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.
Wish you all the best
yours,
英文投诉信回复范文2
对于无理取闹的客人:
Dear Sir/Madm:
Thanks for your letter, from which we understand the situation. We are so sorry for our imperfect service,hope you could kindly forgive us. We look forward to serving you again with more satisfied service. Again please accept our sincere invitation and we will be waiting for your soon arrival.
with all our best regards and wishes!
yours,
英文投诉信回复范文3
假如你是王华,在第一百货商店买了一部SQ200手机,发现手机有质量问题,写信给商店经理投诉。内容如下:
1. 不能拍照,不能收发信息,等等。。。
2. 希望对方可以允许你退货或者是换部新手机。
3. 写信日期是2008年12月21日。注意 书信格式 。
No.7 Jiang Nan Road,
Chongqing City, China
stDec. 21, 2008
Dear Manager,
My name is Wang Hua. I am writing this letter to tell you some problems about the SQ200 cell phone which I bought from
ththe First Super Store on Dec. the 18.
First of all, the cell phone can not be used to take pictures. It seems that there is something wrong with the camera. Second,
I can neither receive nor send messages through this cell phone. Moreover, the buttery power is too short to last for one day.
Because of the above issues, I require that you either allow me to return this cell phone and you refund the money to my account or give another new phone to me. If you have any better suggestions please contact me as soon as possible.
Thank you!
Yours Customer,
Wang Hua.
假如你是第一百货公司的经理吴刚,针对上文给予回复。
thDec. 30, 2008
Dear Mr. Wang,
My name is Wu Gang, the General
Manager from The First Super Store. First of all, I would like to say sorry about your new phone and thank you for telling us
about these problems.
As far as your SQ200 cell phone is
concerned, I suggest that you return it back to our store and we will give you another one. The charge will be all on us. In order to express our regrets, we plan to send you a gift card. I promise the new cell phone is going to be perfect!
Finally, we are sorry again and hope you will like the new cell phone! If you have any questions, please feel free to contact me. Have a good day!
Sincerely,
Wu Gang.
用英语写一封投诉信(内容如下),要求按照投诉信的格式
Dear Editor,
I have joined an English summer camp recently but I am very disappointed because the organiser didn't keep their promise. I had wanted to improve my English by joining in the camp but there were 60 students in a class so we had few chances to practise our English. Besides, the lessons were easy and the topics are out of date ,which couldn't arouse students's interest in English. What's more, there was no lunch at the school so we had to walk thirty minutes to have meals at the nearest restaurant. The school had promised a variety of activities in the advertisement but they actually only organised one badminton match.
In a word, I am very disappointed and dissatisfied with the camp ,so I submit a claim for compensation here. Please help me.
Thank you.
Yours,
Li Hua
我自己写的,仅供参考吧!
Dear manager:
One month ago, bceause the recommendation of your salesperson,i bought a Japanese TV . But now ,i'm afraid i will complain about it's bad quality. First, the picture is very unclear.And then ,it doesn't have the voice sometimes.So, this TV not only doesn't take any happiness to us,but also take the big problem to us .
I am the frequent customer of your shop,and like your message "customer first,serve God". Now, i want to change the TV. Or else, i would rather refund the money.I still keep the invoice.
I am looking forward to your satisfied reply!
自己翻译的 希望符合您的要求!
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